Terms of Service
Version v2026-08 — last updated August 2026
The service
GreenReserve is an online booking platform that lets golfers reserve tee times at participating golf courses. GreenReserve is a platform, not a golf course operator — we connect golfers and courses but don't own, manage, or run any course listed on the site. Each course sets its own pricing, policies, and rules, which you agree to follow when you book.
Service fee
GreenReserve charges a $1.50 per-player service fee on every booking, charged to the golfer at the time of booking or check-in depending on the course's payment flow. Courses keep 100% of their green fees and cart fees — our fee is never deducted from what the course receives.
Cancellation policies and card authorization
Each course sets its own cancellation window and late-cancellation fee, shown to you before you book. If a course has a late-cancellation fee, saving a payment method at booking means you authorize GreenReserve to charge that card, on the course's behalf, the posted late-cancellation fee if you cancel after the course's free-cancellation window — this charge happens automatically, without further notice, and is non-refundable. GreenReserve enforces these policies on the course's behalf but does not set them.
No-shows
Bookings that are neither cancelled nor checked into by the course are treated as no-shows. No refunds are issued for no-shows, and any applicable late-cancellation fee will still be charged per the course's policy.
Communications consent
By creating an account or booking a tee time, you consent to receive transactional email and SMS from GreenReserve — booking confirmations, cancellation notices, check-in reminders, and account verification codes. These are operational messages needed to use the service, not marketing. We will never send you marketing text messages without your separate, explicit opt-in.
Limitation of liability
GreenReserve is provided on an “as-is” basis, with reasonable best efforts toward uptime but no guarantee of uninterrupted availability. We are not responsible for course conditions, weather, the conduct of course staff, or disputes between golfers and courses. GreenReserve's liability for any claim arising from use of the platform is limited to the service fees you've paid us in the twelve months preceding the claim, and neither party is liable for indirect or consequential damages.
For course operators
If you operate a golf course on GreenReserve, your relationship with us — fees, payment routing, liability, indemnification, data ownership, and termination — is governed by our dedicated Operator Agreement, which every operator accepts separately. This page (the golfer-facing Terms of Service above) still applies to your course's golfers.
Governing law
These Terms are governed by the laws of the State of New Jersey. Any dispute will be resolved through binding arbitration on an individual basis, except that either party may bring a qualifying claim in small-claims court instead.
Changes to these terms
v2026-08 (current): added explicit card-authorization language for late-cancellation fees, a communications-consent section, a governing-law/arbitration clause, and moved course-operator terms to the dedicated Operator Agreement.
Contact
Questions about these terms? Reach us at hello@greenreserve.app.