Privacy Policy
Version v2026-08 — last updated August 2026
What we collect
When you book a tee time or create an account on GreenReserve, we collect your name, email address, and phone number. If the course you're booking has a cancellation fee policy, we also collect a payment method to hold your spot — this is handled entirely by Stripe, our payment processor. GreenReserve never sees or stores your full card number.
How we use it
We use your information to manage your bookings, send confirmation and cancellation emails, remind you about upcoming tee times, and let you check in at the course. If you create an account, we use your email to let you sign in and view your booking history.
Communications consent
Using GreenReserve means consenting to transactional email and SMS — booking notices, cancellation confirmations, check-in reminders, and account verification (two-factor) codes. These are operational messages required to run the service, not marketing. We will never send marketing text messages to you without separate, explicit opt-in, and you can unsubscribe from non-essential email at any time.
Who we share it with
We share your booking details — name, email, phone, and tee time — with the golf course you're booking, so they can prepare for your round and contact you if needed. We don't share your information with any other course, and we don't sell your data to third parties, ever.
Payment data
All payment processing is handled by Stripe. When you save a card to book a tee time, that card is stored directly with Stripe under their PCI-compliant infrastructure — GreenReserve only ever receives a reference token, never your actual card number. Charges (green fees, cart fees, and our $1.50 per-player service fee) are processed through Stripe at check-in or, for late cancellations, automatically per the course's posted policy.
Your rights
You can request a copy of the data we hold on you, or ask us to delete your account and associated personal information, by emailing hello@greenreserve.app. We'll process deletion requests within a reasonable time, except where we're required to retain booking and payment records for accounting or legal purposes.
For course operators
The broader business relationship — fees, liability, termination, and data ownership — is covered by our Operator Agreement. This section covers privacy specifically.
What we collect at onboarding
When a course is onboarded, we collect the primary contact's name, email, and phone number; the course name, address, and type; and the Stripe Connect identifiers required to route green-fee payments. We do not store raw banking credentials — those are handled directly by Stripe during their onboarding flow.
Course data ownership and white-label promise
Booking history, golfer contact details collected during booking, and revenue data are held on behalf of your course and belong to you. Your booking page can carry your own name, logo, colors, and photos — from a golfer's perspective, it's your course's experience, not GreenReserve's. GreenReserve does not use your golfer data for its own marketing, aggregate it across courses, repurpose your branding, or sell it to any third party. You may request a full data export at any time by emailing hello@greenreserve.app.
Member data
For courses using the member portal, member records (names, emails, membership tier, and booking history) are scoped to your course only. Member data is never shared with other courses, used for cross-course targeting, or disclosed to third parties outside of payment processing (Stripe) and email delivery (Resend).
What happens on termination
If you close your account, your course page comes down within 24 hours. On request, we will provide a complete export of your booking and golfer data. Your data will be deleted from our active systems within 30 days of your deletion request, except where retention is required for accounting, tax, or legal compliance.
Stripe Connect and payment data
Green fees are routed directly to your Stripe Connect account. GreenReserve never holds green-fee funds. All payment method data is stored by Stripe under PCI DSS — GreenReserve only holds a Stripe-issued token and your Stripe account identifier. Golfer card numbers are never stored on GreenReserve servers.
Legal entity
GreenReserve is operated by {{COMPANY_LEGAL_NAME}} , a limited liability company formed in the state of New Jersey.
Changes to this policy
v2026-08 (current): added a communications-consent section, the white-label promise in writing, and a cross-reference to the new Operator Agreement for the broader business relationship.
Contact
Questions about this policy? Reach us at hello@greenreserve.app.